Step 1- Customer find you in our directory
Homeowners and property investors (aka customers) visit our online directory looking for reliable contractors, tradesmen or repairmen. They select the service provider (you) and provide us with the description of what they want done. We then will forward it to you.
Step 2- Decide if you want the work
If you are interested in taking on the job, send them the estimate for the repairs or work. The customer may have requested several other service providers to quote so give the best estimate possible and follow up with the customer. (Make a call if possible)
Step 3- Get the job.
Once the customer reviews the response and selects you to hire. We will provide you with a job number and then you will need to fix an appointment to carry out the work. You will be billed on an agreed amount as the referral fees for the quotation is below RM1000. If the amount is above RM1000 then amount is 5.0%. RenoRepair reserves the right to amend the amount if additional time and work is given to the project.
Step 4 - Reviews
Always encourage the customer to provide a feedback of your service. The more good reviews you get will ensure your profile moves up the list in your category. This means more jobs for you If within 6 months with no new positive/good reviews are obtained we will consider you a non-active account and could be subjected to removal from the website.
Note: Reviews can only be done by customers who had booked you through the website. Reviews will be forwarded to us and after verification the reviews, we will post it onto your profile page.